Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 2 - 7 business days
  • United States : 2 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

At KT Inspired Home we love custom and personalized orders. Check out our custom section (link below) or message us with any questions you may have

https://etsy.me/2jhenCk

Wholesale availability

You could be our next perfect stockist. Please message us for more details on our wholesale program

Do you design your own pieces?

At KT Inspired Home, Kim Tessier is the sole designer of all items. We strive to remain unique and offer many copyright pieces in our shop that we love and know you will to.

Do you accept returns or exchanges?

While do do not offer returns or exchanges on custom orders, please contact us right away if there is an issue with your order. We accept returns on in stock items but please note that there will be a 20% restocking fee (to cover part of the cost of the original shipping costs) and you are responsible to pay to ship it back to us. We are confident that you will absolutely LOVE your piece for years to come.